Services

End-to-end medical billing & RCM

From eligibility and coding to AR follow-up and reporting — AllianceMedex covers the full revenue cycle so your practice gets paid accurately and on time.

What we deliver

Our complete services.

Full-service medical billing and revenue cycle support – from front office through credentialing, denial management, and patient billing.

01

Scheduling Patient Appointments

Smoother scheduling, fewer no-shows.

Efficient appointment scheduling plays a critical role in maintaining smooth clinic operations and patient satisfaction. Our scheduling support helps practices manage appointments effectively while reducing no-shows and scheduling conflicts – without overloading your front desk.

Services include

  • Appointment scheduling and rescheduling
  • Appointment confirmations
  • Managing cancellations and waitlists
  • Coordinating provider availability
  • Updating patient demographic information
  • Assisting with appointment reminders

Key benefits

  • Improved patient experience
  • Better provider utilization
  • Reduced administrative workload
  • Increased operational efficiency
02

Eligibility & Benefits Verification

Verify coverage before services are rendered.

Verifying insurance coverage before services are provided is one of the most important steps in preventing claim denials and unexpected patient balances. Our team verifies active coverage, benefits, and patient responsibility before care is delivered.

Services include

  • Active insurance coverage checks
  • Effective date confirmation
  • Copay, deductible, and coinsurance review
  • Out-of-pocket maximum tracking
  • Coverage limitation alerts
  • Referral and authorization requirement checks

Key benefits

  • Reduced claim denials
  • Improved patient satisfaction
  • Faster reimbursement
  • Increased collection accuracy
03

Provider Network & Participation Verification

Stay properly enrolled with every payer.

Insurance networks change frequently. We help ensure providers remain properly enrolled and identified within payer networks so claims are not delayed by participation gaps.

Services include

  • Verification of provider participation status
  • Confirmation of in-network and out-of-network status
  • Monitoring payer enrollment status
  • Updating provider affiliations
  • Maintaining accurate payer records

Key benefits

  • Reduced network-related denials
  • Improved reimbursement accuracy
  • Better payer communication
04

Referral Management

Secure and track required referrals.

Many insurance plans require referrals before specialist services can be performed. We obtain, validate, and coordinate referrals so specialist visits proceed without billing delays.

Services include

  • Obtaining referrals from PCPs
  • Tracking referral validity
  • Ensuring documentation completeness
  • Coordinating with specialists
  • Verifying referral requirements with insurance companies

Key benefits

  • Reduced claim rejections
  • Improved patient care coordination
  • Faster specialist scheduling
05

Prior Authorization & Retro Authorization

Approvals secured before treatment begins.

Certain services require payer approval before treatment is rendered. We manage prior, urgent, and retro authorization requests with full documentation and payer follow-up so care is not delayed by paperwork.

Services include

  • Prior authorization requests
  • Urgent authorization submissions
  • Retro authorization requests
  • Tracking authorization status
  • Insurance follow-up
  • Documentation submission

Key benefits

  • Reduced authorization denials
  • Improved reimbursement success
  • Faster treatment approvals

Common services

  • Imaging studies
  • Surgeries
  • Injections
  • Physical therapy
  • Specialty medications
06

Medical Coding Services

Accurate coding for clean claims.

Accurate coding is essential for clean claims and proper reimbursement. Our specialty-aware team applies ICD-10, CPT, and HCPCS coding with compliance monitoring and audit support.

Services include

  • ICD-10 diagnosis coding
  • CPT procedure coding
  • HCPCS coding
  • Modifier review
  • Coding compliance monitoring
  • Coding audits

Key benefits

  • Improved claim accuracy
  • Reduced denials
  • Compliance support
  • Optimized reimbursement
07

Charge Entry

Turn documentation into billable claims.

Charge entry converts provider documentation into billable claims. We review superbills, enter charges, and run quality checks before claims are created so errors are caught early.

Services include

  • Reviewing superbills
  • Entering CPT and ICD-10 codes
  • Reviewing modifiers
  • Verifying units and charges
  • Quality checks before claim creation

Key benefits

  • Accurate claim generation
  • Reduced billing errors
  • Faster claim submission
08

Claims Submission & Management

Scrubbed claims, submitted electronically.

We prepare, review, and submit claims electronically to insurance payers – correcting rejections and tracking every payer response so your billing cycle stays on pace.

Services include

  • Claim scrubbing
  • Electronic claim submission
  • Rejected claim correction
  • Clearinghouse monitoring
  • Claim tracking

Key benefits

  • Faster claim acceptance
  • Reduced rejections
  • Improved payment turnaround
09

Payment Posting

Clear visibility into practice revenue.

Accurate payment posting provides visibility into practice revenue. ERA, EOB, and patient payments are posted with full reconciliation so your team always knows what was paid and what remains.

Services include

  • ERA posting
  • EOB posting
  • Patient payment posting
  • Adjustment posting
  • Reconciliation support

Key benefits

  • Accurate financial reporting
  • Better cash flow tracking
  • Reduced posting errors
10

Denial Management & Appeals

Recover revenue from denied claims.

Denied claims represent lost revenue if they are not addressed quickly. We analyze denials, identify root causes, prepare appeals, and resubmit corrected claims – then feed lessons back into prevention.

Services include

  • Denial analysis
  • Root cause identification
  • Claim corrections
  • Appeals preparation
  • Resubmission support
  • Trend reporting

Key benefits

  • Increased collections
  • Reduced recurring denials
  • Improved payer performance
11

Accounts Receivable (AR) Follow-Up

Proactive follow-up on outstanding claims.

Outstanding claims require proactive follow-up to ensure payment. We pursue unpaid claims with status checks, payer calls, and aging account management so cash flow stays steady.

Services include

  • Claim status checks
  • Insurance follow-up calls
  • Reprocessing requests
  • Appeals follow-up
  • Aging account management

Key benefits

  • Improved collections
  • Reduced aging balances
  • Better revenue recovery
12

Patient Billing & Support

Clear billing communication for patients.

Clear patient communication improves satisfaction and collections. We handle billing inquiries, statements, and balance explanations with professionalism that protects both revenue and your reputation.

Services include

  • Patient billing inquiries
  • Statement support
  • Balance explanations
  • Payment assistance
  • Professional patient communication

Key benefits

  • Improved patient experience
  • Reduced billing confusion
  • Better collections
13

Credentialing & Provider Enrollment

Faster network participation.

We assist providers with enrollment and credentialing requirements – initial credentialing, re-credentialing, CAQH, and payer enrollment end to end – so claims are not delayed by enrollment gaps.

Services include

  • Initial credentialing
  • Re-credentialing
  • CAQH maintenance
  • Payer enrollment
  • Medicare enrollment
  • Medicaid enrollment

Key benefits

  • Faster network participation
  • Reduced enrollment delays
  • Improved reimbursement access
FAQ

Questions? We have answers.

Straight answers about our billing services, pricing, and onboarding process.

01 What services does AllianceMedex provide?

End-to-end revenue cycle management — eligibility verification, prior authorizations, medical coding, charge entry, claims submission, payment posting, denial management, AR follow-up, patient billing, and credentialing.

02 How is your pricing structured?

Most services are billed as a transparent percentage of what we collect for you. You only pay when you get paid — no long-term lock-in and no hidden fees.

03 Is my patient data secure and HIPAA-compliant?

Yes. Every process and system we use is fully HIPAA-compliant, with secure handling of protected health information at every step.

04 Do you work with my existing software?

We work in leading platforms including Kareo, Athenahealth, AdvancedMD, eClinicalWorks, NextGen, DrChrono, Office Ally, and Availity.

05 How quickly can you onboard my practice?

Most practices are fully onboarded within a few weeks. We handle the transition and keep your cash flow steady throughout.

Ready to improve your revenue cycle?

Contact AllianceMedex today for a free consultation and discover how our billing experts can help increase collections, reduce denials, and streamline your practice operations.