Last updated: September 11, 2026
This Privacy Policy explains how AllianceMedex collects, uses, and shares information when you visit our website or contact us online. It applies to website and marketing interactions. Handling of protected health information (“PHI”) in connection with billing services is addressed in our HIPAA Notice and business associate agreements.
1. Information we collect
We may collect:
- Contact details you submit (such as name, email, phone, practice name, and message content).
- Technical data such as IP address, browser type, device information, and pages visited.
- Cookies or similar technologies used for basic site function, analytics, or preferences, where enabled.
2. How we use information
We use information to:
- Respond to inquiries and provide requested information.
- Operate, maintain, and improve the website.
- Communicate about our services, where permitted.
- Protect security, prevent fraud, and comply with legal obligations.
3. How we share information
We do not sell your personal information. We may share information with service providers who help us operate the site or respond to requests (for example, hosting or email delivery), under appropriate confidentiality obligations. We may also disclose information if required by law or to protect rights, safety, or security.
4. Cookies and analytics
Our site may use cookies or third-party analytics to understand traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
5. Data retention
We retain inquiry and related records for as long as needed to respond to you, manage our business relationship, and meet legal or operational requirements, then delete or de-identify information when appropriate.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Your choices
You may request access to or correction of contact information you have provided, or ask us to stop marketing emails, by contacting us at the address below. Additional rights may apply depending on your location.
9. PHI and HIPAA
Please do not submit PHI through general website contact forms. If you are a covered entity or business associate engaging our billing services, PHI is handled under HIPAA and our HIPAA Notice / business associate agreement, not solely under this Privacy Policy.
10. Changes and contact
We may update this Privacy Policy periodically. The “Last updated” date shows the latest revision. Contact: hello@alliancemedex.com.